Tourism Operating License – It’s very important to have a tourism operating license you need to register with Uganda Tourism board and you need to have the following requirements as listed.

To operate as a tour operator in Uganda, you must have the following documents:

• Certificate of incorporation from the Uganda Registration Service Bureau (URSB).
• Tax Identification Number (TIN).
• Annual Performance Report, detailing the number of tourists handled, their sources, places visited, and average duration of stay.

Location:

Your office must meet specific requirements:

• Easily accessible location with a clear plot number and street name.
• Clean and attractive office space, visibly tidy and uncongested.
• Clearly visible signage or office label.
• Full functioning Website (Get a website Here)
• Basic ICT facilities, including internet access, office telephone, functional email address.
• Availability of basic utilities such as water and electricity.

Staff:

Your team must include:

• Overall manager (MD, CEO, GM) with at least three years of active engagement in the tourism industry and strong communication skills.
• Tour Manager with a minimum of A-Level education and additional certifications/training in Tourism.
• Accountant with at least a Uganda Diploma in Business Studies.
• Reservations Officer, secretary, or clerk with at least O-Level education and computer literacy.
• At least one tour guide licensed by the Uganda Tourism Board (UTB).
• At least one tour driver licensed by UTB.
• Staff trained in health deliverance guidelines.

Vehicles:

You should have:

• Preferably at least two comprehensively insured tour vehicles registered in the company’s name or proof of contracting with a supplier that meets these requirements.

Integrity:

• No history of bankruptcy, fraud, or similar breaches for the last three years.

Advertising:

Your advertising materials must include:

• Costed itineraries describing packages, prices, and conditions.
• Commitment to compensation if promised packages and conditions are not provided.
• Clearly stated contact information, including the name, address, telephone, and email address of the tour operator.

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